Inaccurate Results

What to do if results are not 100% accurate
While the inaccurate results are still on the screen, follow these steps:
1 Click "More"

2 Select "Wrong results?"

3 Click "Send image"

We will assess the issue. In most cases, we can work with you so that you will get accurate results every time.
The three most common reasons for inaccurate count results:
1. Counting Template is not the best fit for the image
2. Image is taken from different perspective than Counting Template expects
3. Image quality is poor
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