Create Users for your Enterprise Account

Applies to: All Platforms
This material will guide you through the steps of creating the users accounts for your employees and manage the distribution of licenses.
The Enterprise Account allows you to purchase multiple licenses annually and have full access to managing the distribution of the licenses, by using the "admin" account. As a Company Admin, you can create Users, assign permissions, and move Licenses across Devices.
Contact our support team
In order for you to receive an Enterprise Account, you have to contact our Support Team through e-mail at support@CountThings.com. You can request a virtual meeting with our experts to discuss your company's needs.
Create the users
1. Log in in your Enterprise Account using our Website (Portal).
2. From the left-side menu:
A. Click on Users
B. Click + CREATE NEW
3. Now we will create the users:
A. Create an e-mail address for the first user. (e.g. EnterpriseUser1@test.com)
B. Set the unique password for the user.
C. You can write individual notes for each created user (e.g. Count only stacks of PVC pipes).
D. Decide the Permissions for the user account.
E. Scroll down and click Save.
F. Continue adding multiple users by clicking Add new user (e.g. we added one more user).
4. A confirmation pop-up will appear once you save the newly created user.
Allocate the licenses between users
It’s important to note that users will only be visible in the Devices&Licenses screen after they associate their user account with a device by logging into the CountThings from Photos app.
The Devices/Licenses screen has the following elements:
A. License pool details — total number of licenses, how many are assigned or unassigned and the End date of your license pool.
B. The device code and the user's name.
C. The license status for each user.
D. The e-mail address of each user, making them easy to be identified.
E. The Actions section which allows you to assign a license, remove a license of a specific user or move a license between users (from a user with an assigned license to one without a license). You can also flag users as inactive if they do not have a license assigned, or Edit note for specific users.
Per ulteriori informazioni, ti prego di contattare il nostro Team di Supporto all'indirizzo support@CountThings.com.
Puoi inoltre richiedere un meeting online con i nostri esperti per discutere come possiamo offrirti la migliore esperienza di conteggio.